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Problem with an old onedrive account

Romsiux 1 Reputation point
2023-01-05T09:35:40.063+00:00

Hello, I would like to ask a question about onedrive. Few years ago when I studied at university I had an account in onedrive. I was using this account on my android phone, Today I was editing some excel file on my phone and accidentally pressed on onedrive icon. I got notification that my file was transferred to my old onedrive account. But I am not a student anymore and my login is not working, so I can't open onedrive app. How to stop sync files with my old onedrive account?

OneDrive
OneDrive
A Microsoft file hosting and synchronization service.
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OneDrive Management
OneDrive Management
OneDrive: A Microsoft file hosting and synchronization service.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Nicolas Roche 411 Reputation points
    2023-01-05T11:07:15.26+00:00

    Hello,

    I think, you need to contact your precedent provider of this account, for delete your account or give you an access for backup your files.
    Behind OneDrive, you have an Azure AD account still active.

    If the response is helpful, please click "Accept Answer" and upvote it.
    Best Regards,

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  2. Emily Hua-MSFT 27,581 Reputation points
    2023-01-06T07:29:03.05+00:00

    Hi @Romsiux

    As this issue occur with mobile phone, which is not supported on Q&A forum ~
    Tag 'office-onedrive-client-itpro' focuses more on technical questions about OneDrive desktop client.

    It's recommended to psot a new thread on Microsoft Answers Community.

    Thanks for your understandings.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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