AUTHENTICATOR APP SHOWING NOT COMPATBLE WITH DEVICE ON PLAY STORE

Precious Sunday 1 Reputation point
2023-01-06T20:25:41.607+00:00

Hello,
I am trying to download the MS authenticator app on my Samsung S21 ultra, but it keeps saying "this app wont work on your device". I have tried everything , updated my software but still no success. Kindly advice on what to do as it's urgent to do this.
Regards
Precious

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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Microsoft Graph
Microsoft Graph
A Microsoft programmability model that exposes REST APIs and client libraries to access data on Microsoft 365 services.
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  1. Dave Patrick 329.9K Reputation points Microsoft MVP
    2023-01-06T23:09:02.34+00:00

    Long term you can use the authenticator app three-dot and choose Send Feedback. Also I'd suggest bringing it to the attention of Samsung as they may have a better method to get support.

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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  2. Precious Sunday 1 Reputation point
    2023-01-08T20:22:34.96+00:00

    I haven't even been able to download the app so how do l use the three dots to send feedback


  3. Precious Sunday 1 Reputation point
    2023-01-08T22:31:32.59+00:00

    Thank you... Hope to hear from you soon