Sign in For Office 365 Developer Program Fails!

Question

Hi! When I try to sign in for Office 365 developer program I get this error:
We're missing some information Please add your first and last name to your Microsoft Account at https://account.microsoft.com/profile and try again later. It might take a few hours for the change to appear in the system. MS-CorrelationId: 2d4fd129-c635-4b44-8e4e-9a3f27b6367e

But, my first and last name has already been entered, and it is correct. I really need to join the developer program, please somebody help me.

Answer 1

Hello @Riaz Ahmad

Thank you for sharing this concern on this community space.

I am thinking of the following relevant points to check for this case scenario as shown down below:

1- Is the 90-day Microsoft 365 E5 developer subscription period gone or not yet?

2- Did you check your user account from the admin portal in order to know if it is on active status? https://admin.microsoft.com/Adminportal/Home#/homepage

3-When was the last time that you were able to login correctly?

Let me know if that was useful but if not, I can keep assisting you further.

Looking forward to your feedback,

Cheers,

Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

Answer 2

Contacting support for a Microsoft Account

Answer 3

Hello there,

Some users have faced this issue when there are temporary service issues with Microsoft and usually this will be cleared much of the troubleshooting from your side.

You can view the health of your Microsoft services, including Office on the web, Yammer, Microsoft Dynamics CRM, and mobile device management cloud services, on the Service health page https://status.office365.com/

Similar discussion here https://learn.microsoft.com/en-us/answers/questions/276806/sign-in-for-office-365-developer-program-fails.html

Hope this resolves your Query !!

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