Reporting services giving an error only when i try to upload a new report

Question

Reporting services giving an error only when i try to upload a new report.
The lasted log file has an error message saying

2023-01-09 12:49:08.3987|ERROR|7|OData exception occurred: System.Net.WebException: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel. ---> System.Security.Authentication.AuthenticationException: The remote certificate is invalid according to the validation procedure.
at System.Net.Security.SslState.StartSendAuthResetSignal(ProtocolToken message, AsyncProtocolRequest asyncRequest, Exception exception)

When i look at the reporting services configuration manager, for the web portal, it shows identities that are using an https certificate. The certificate looks ok and the service account has the correct permissions to use/access the certificate.

Can anyone advise what might be going wrong ?

Answer 1

Hi @Greg Booth Did you configure the TLS connection correctly? Has your certificate expired?

For configuring TLS connection on native mode report server, you can refer to this link: configure-ssl-connections-on-a-native-mode-report-server.

Also, I found a link that lists possible causes and solutions for the error "The remote certificate is invalid according to the validator warning", maybe you can check it based on the content of this link. https://www.positioniseverything.net/the-remote-certificate-is-invalid-according-to-the-validation-procedure#:~:text=The%20remote%20certificate%20is%20invalid%20according%20to%20the,the%20hostname%20you%20use%20to%20contact%20the%20server.

Best regards, Aniya