Authenticator: Number Matching with Geolocation scaling issues on smaller iOS devices - Yes button cut off from view

MikeN 31 Reputation points
2023-01-09T21:28:34.227+00:00

We are currently piloting Number Matching for Microsoft MFA with the option to show the app name and Geolocation enabled.

We are receiving reports from iPhone users that have "regular" sized screens (i.e. non-MAX models) that the Yes button is cut off from view unless they go in to settings and change the font size from the default size to 5 or 7.

We raised a support case with Microsoft and they advised we should raise the issue with Apple.
We are going to do that, but I am wondering if anyone else has experienced the same thing.

It seems it's going to be a bad experience for end users if they need to go in to iOS settings and make text smaller in order to avoid the yes button getting cut off from view.

Our legal company name is rather long and it takes up two lines which may be part of the issue, but we can't change our company name to anything other than our full legal company name per Microsoft.

277579-ms-mfa-numbermatch-ios-scalingissueredacted.png

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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