Microsoft Storage Space - 100% Active Time with no usage

asked 2023-01-10T04:09:41.053+00:00
Thomas Haynie 1 Reputation point

Running Windows 11 and using Microsoft Storage Space to run a RAID 5 of 5 HDD at 16TB each.

When in Task Manager > Performance, the Microsoft Storage Space Device shows the disk at 100% Active Time, with no reads or writes occurring. Additionally, no programs are shown accessing the data on this Storage Space. When reads or writes do occur, Active time will actually drop, before jumping back up to 100% with no usage.

I understand more information will be needed to troubleshoot this issue, so any feedback would be much appreciated and I will provide additional information as requested.

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. answered 2023-01-12T02:25:49.03+00:00
    Wesley Li-MSFT 931 Reputation points Microsoft Employee

    Hello

    Thank you for posting in our Q&A forum.

    First, back up your data. I know it might take a while, but if the data is critical, you shouldn't care.

    After backing up the data, try removing a drive or disconnecting the RAID to see if writing and reading to the non-RAID drives returns to normal. If they work fine, rebuild your RAID.

    Best Regards,

    Wesley Li

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  2. answered 2023-01-12T16:40:35.14+00:00
    Limitless Technology 8,891 Reputation points

    Hello

    I actually experience the same issue as before and following the steps provided below fixed my issue and I hope this works for you as well.

    Method 1. Do clean boot:

    A “clean boot” starts Windows with a minimal set of drivers and startup programs so that you can determine whether a background program is interfering with your game or program.

    • In the search box on the taskbar, type MSConfig and select System Configuration from the results.
    • On the Services tab of System Configuration, select Hide all Microsoft services, and then select Disable all.
    • On the Startup tab of System Configuration, select Open Task Manager.
    • Under Startup in Task Manager, for each startup item, select the item and then select Disable.
    • Close Task Manager.
    • On the Startup tab of System Configuration, select OK. When you restart the computer, it's in a clean boot environment.

    Method 2. Run memory diagnostic tool: The memory diagnostic tool is a RAM test to check if there are any issues with RAM.

    • Press Windows key + R then type in mdsched.exe hit OK then restart the device.

    Method 3. Set the PC to best performance:

    Press windows key + Pause/Break (or go to file explorer and right click This PC and click properties)

    click on Advanced system settings> Under Performance click settings> Click Adjust for best performance and click OK

    Note: this will reduce all appearance settings you have but will optimize the performance of the PC.

    --If the reply is helpful, please Upvote and Accept as answer--

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