GrenShot application display error 0x87d00213

Rafael Aguilar 496 Reputation points
2020-10-03T14:16:30.66+00:00

Hi,Team.

I need help.

A deployment of the grenshot application was executed to a group of teams. But I got error 0x87d00213. That error indicates that the time exceeded the maximum allowed for the installation.

In the configuration of the application placed (720 minutes which is the maximum) and still gave me error.

What could be happening? What can I validate to solve?

Thanks for your help.

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Microsoft Configuration Manager Application
Microsoft Configuration Manager Application
Microsoft Configuration Manager: An integrated solution for for managing large groups of personal computers and servers.Application: A computer program designed to carry out a specific task other than one relating to the operation of the computer itself, typically to be used by end users.
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Accepted answer
  1. Rafael Aguilar 496 Reputation points
    2020-10-07T15:59:12.753+00:00

    Hi, Fiona.

    I repackaged the application as a package and placed this command line suggested by Eswar.

    /VERYSILENT /SUPPRESSMESSAGEBOXES /CLOSEAPPLICATIONS /RESTARTAPPLICATIONS /NORESTART

    The application is being installed.

    Thank you very much to all of you for your advice, we close this topic


3 additional answers

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  1. Garth Jones 2,071 Reputation points
    2020-10-03T15:05:47.123+00:00

    If you exceed the time limit, it will likely be because there is a popup within the setup and it is waiting for someone to click it. Look at Grenshot log for more details.

    No comments

  2. Rafael Aguilar 496 Reputation points
    2020-10-03T20:16:59.937+00:00

    I forgot to mention this.

    There are teams that if you manage to install the application but still maintain the teams with error
    30042-image.png

    No comments

  3. Fiona Yan-MSFT 2,296 Reputation points
    2020-10-05T07:21:47.96+00:00

    @Rafael Aguilar

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    1. May we know is that in the collection we deployed to, some of the devices we mentioned earlier are successful and some are failed?
      30094-10-5-2.png
    2. Please correct me if I understand it incorrectly, does this mean that when we want to deploy this collection, it is always part of the above failure?

    If the response is helpful, please click "Accept Answer" and upvote it.

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