You're not eligible for an Azure free account

Question

hi i am a student and i accidently added my own gmail account while renewing the subscription how can i edit the email id section with my school account

Answer 1

when you want to subscribe this appears and fails

Answer 2

@Akash Singla - Welcome to Microsoft Q&A and thanks for reaching out to us.

To resolve this issue, double-check whether the following items are true:

• The information that you provided for your Azure account profile (including contact email address, street address, and telephone number) is correct.
• The credit card information is correct.
• You don't already have a Microsoft account that uses the same information.

In order to change the email address -

• Sign in to the Azure portal using the email address, which has the account administrator permission on the account.
• Search for Cost Management + Billing.
• Select Properties from the left-hand side.

Select Update contact info to update the email address then select Save.

https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/change-azure-account-profile#update-an-mosp-billing-account-address

https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/troubleshoot-azure-sign-up#you-see-the-message-you-are-not-eligible-for-an-azure-subscription

Hope this helps. and please feel free to reach out if you have any further questions.

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Answer 3

Please double check the following:

• The information that you provided for your Azure account profile (including contact email address, street address, and telephone number) is correct.
• The credit card information is correct.
• You don't already have a Microsoft account that uses the same information.

Reference:
https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/troubleshoot-azure-sign-up

If you still have trouble please engage support: [https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request#go-to-help--support-from-the-global-header

Answer 4

Please help me, when you want to subscribe this appears and fails