Mailbox is 100% full

2023-01-10T18:08:17.713+00:00

Hello there,

I Hope you will be fine, We are now running in short of space in our mailbox, we need to upgrade it or need to increase our mailbox storage.

Please help us by advising that how we can increase storage or make a room to send and receive emails.

Your quickly respond to this with solution would be highly appreciated.

Awaiting yours,

Thanks Regards.

Microsoft 365 and Office | Development | Other
Outlook | Windows | Classic Outlook for Windows | For business
Microsoft Security | Microsoft Authenticator
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2 answers

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  1. Matthew Bechtol 491 Reputation points
    2023-01-10T18:42:31.073+00:00

    If you don't need to save past emails try deleting old emails. you can even set outlook to do this automatically select File Select options Select advanced Select the AutoArchive use the window to set parameters for archiving Select the Permanently delete old items option. Click okay.

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  2. ChristyZhang-MSFT 26,126 Reputation points Microsoft External Staff
    2023-01-11T06:26:45.14+00:00

    Hi @BULBOUS Environmental & Logistics ,

    Welcome to our forum!

    What's your account? Exchange online or exchange On-premises? Or something else?

    Please help us by advising that how we can increase storage or make a room to send and receive emails.

    For increasing storage for your mailbox, it depends on your account and what subscription you have. If you are using Exchange online account, please refer to the below image about the mailbox size for different types of licenses and the following article: Increase or customize Exchange Online mailbox size.

    8

    For making a room, agree with @Matthew Bechtol ,we can move old items you want to keep to an archive, a separate Outlook Data File (.pst) that you can open from Outlook any time you need it. More information: Archive items manually.

    Hope the above help!


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