Hello Glenda and welcome to Microsoft Q&A.
Given you get this error intermittently, and the details of the error message, I think you should check the status of whatever service you are connecting to.
It sounds like the (non-Azure) server is under such a heavy load, it is either unable to respond, or is too slow to respond.
Another thing to try, is increasing the retry options on your Copy activity. Since the issue is intermittent, the next attempt might work.