RDS Issue (2016 Server) There are no available computers in the pool

Andrew Mueller 6 Reputation points
2023-01-11T01:29:45.227+00:00

I can't seem to find a resolution here or elsewhere on the web. Whenever using MSTSC (without /admin), I will get error messages in the TerminalServices-SessionBroker-Client that are: 1301, then 1296, then 1306. Seems to be some sort of redirection error.

  • [EventID: 1301] Remote Desktop Connection Broker Client received request for redirection. User: {domain\me}. RDP Client Version: 5
  • [EventID: 1296] Remote Desktop Connection Broker Client failed when getting redirection packet from Connection Broker. User: {domain\me}. Error: Element Not Found
  • [EventID: 1306] Remote Desktop Connection Broker Client failed to redirect the user {domain\me}. Error: NULL

I have tested licensing - they are set per user with 11 available (per the Licensing Diagnoser)

I used Roles and Services to set up the configuration again after removing the Host Server and Collection. Then set it up again with a new collection and a new host server (and set up licensing at per user). Even after this - I am still getting the errors mentioned above :(

I am pretty much stuck here until I figure it out, but I'm totally lost at this point :( I keep googling, but not finding anything worthwhile yet.

EDIT also - I have looked in the SQL Server database for configuration and I don't really see a lot wrong in the RDCms database, but admittedly I'm not 100% sure what to look for.

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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  1. Andrew Mueller 6 Reputation points
    2023-01-11T01:49:02.01+00:00

    Also - I noticed that under Best Practices Analyzer I see: Error > The IIS service must be running on the RD Web Access Server (which is this one, even though it isn't used) and IIS won't start.

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  2. Andrew Mueller 6 Reputation points
    2023-01-11T15:04:22.1166667+00:00

    I got RDWeb Access going, had to re-install IIS and set it up again. Not a huge deal. I cannot publish apps to it, though. They show published, but do not show up.

    Still the same issue when trying to RDP :( MSTSC.exe /admin works, of course, but that isn't going through the broker as far as I am aware.

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