Installation has failed. WorkstationDeploymentTool.exe

Question

Hello,

Below message appreared in the OSD completed laptop when user logs in for first time.

logs.txtSquirrelSetup.logSquirrelTelemetry.log

I Ope setup log and found that it is from Teams. Please let me why does this message appears in a newly OSD completed computer

Answer 1

Hi @Boopathi Subramaniam ,

Thanks for posting in our Q&A！To narrow down the problem, we need more information.

1, Could you please let us know, what tools you use to execute the OSD? Is it SCCM?

2, I have down some research online, but I cannot get anything about WorkstationDeploymentTool.exe. Do you have more information about it?

3, Please upload a full log which log is open when you click "Open Setup Log"

I will do more research, i will be sharing for you if i have any update.

Thanks for your time.

Best regards,
Cherry

Answer 2

1, Hi @ SokiGuo-MSFT, according to my research, SquirrelSetup.log is a Teams installer related logs, please help refer to the logs for troubleshooting.

The reference link: Troubleshoot Microsoft Teams installation and update issues on Windows - Microsoft Teams | Microsoft Learn

2, Hi @Boopathi Subramaniam, you have added the steps to install Teams as part of the MDT OSD process, right? From the perspective of MDT troubleshooting, I recommend that you remove this step and deploy Task Sequence again to see whether the error is also appeared?

Best regards

Cherry

 

Answer 3

Helli All, WorkstationDeploymentTool.e comes from WalkMeWorkstation application. It appears when the user login to the first time in the OSD completed workstation.

Answer 4

Hi @Boopathi Subramaniam, 

1, The task sequence includes the step to install WalkMeWorkstation, right? If so, please upload a full smsts.log for our reference.

2, Please try to simulate the SCCM installation process and manually install the application on the test machine to check if there is the same error.

As show in the following screenshot, I am using command “msiexec /i “XXX.msi” /q” to install this application, I will copy the application to a test machine and use the same command to install it manually.

Looking forward to your feedback.

Best regards

Cherry