How to fix the black screen issue in VM connecting through RDP?

asked 2023-01-11T14:19:12.8+00:00
Somnath Dey 0 Reputation points

I have created a Virtual Machine and trying to connect using RDP. However, when I am connecting to the RDP file what I can see is a black screen. Could you please help me with that ?Screenshot (1)

Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
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Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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  1. answered 2023-01-13T22:35:03.88+00:00
    obakun 1 Reputation point

    Hello,

    Have you tried to disable Persistent bitmap caching?

    Open Remote Desktop Connection. In the dialog box, click Show Options. Switch to the Experience tab, then uncheck the Persistent bitmap caching option.
    persistent-bitmap-cache