Microsoft keeps charging me for Developers support which I never subscriped

msabry 20 Reputation points
2023-01-11T14:56:11.63+00:00

Azure put me on developer support , never showed my charges in Cost Analysis and sent me bill at end of month. I never subscribed for developer support too. Why I was charged ?

This month again I am charged and I do not know what to do to stop this

People like me will refrain using Azure resources for learning when there are hidden costs not shown. Highly disappointed.

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Accepted answer
  1. TP 103.2K Reputation points
    2023-01-11T15:06:36.7666667+00:00

    Hi,

    Please create a new Billing Support Request in the Azure portal using link below:

    https://portal.azure.com/#view/Microsoft_Azure_CostManagement/Menu/~/support/openedBy/AzurePortal

    It will look similar to below sample screenshot:

    azure new billing support request sample

    Enter summary, select Problem type, select Problem subtype, then click Next. After a delay, some potential solutions will be shown. Click Return to support request as shown below:

    azure support request solutions page

    This will return you to the recommended solution tab. Click Next, as shown below:

    azure support request after solutions page

    Fill out the information on the Additional details tab making sure your email address/phone are correct, click Next, then finally click Create. At this point your support request will be created and you should receive a Case email from Microsoft Support and will be contacted in near future by support engineer.

    If the above information is useful please Accept Answer.

    Thanks.

    -TP


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