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Can't amend or stop forwarder is EAC - resource not found

LHS System Admin 0 Reputation points
2023-01-12T14:26:21.9166667+00:00

In EAC, Recipients, Mailbox I can no longer change the forwarding address, delete the old one, or switch off forwarding. This is a particular issue as emails are being received by someone who should not get them - and who doesn't want to get them.

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A family of Microsoft client/server messaging and collaboration software.
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Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Andy David - MVP 143.1K Reputation points MVP
    2023-01-12T14:32:54.4866667+00:00

    Can you use powershell?

    set-mailbox <user>  -ForwardingAddress $null  -ForwardingSmtpAddress $null
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  2. Aholic Liang-MSFT 13,831 Reputation points Microsoft Vendor
    2023-01-13T08:28:39.7666667+00:00

    Hi @LHS System Admin ,

    Please check if you created an automatic forwarding rule in the mail flow rule.

    Also, check whether the mailbox rule is set up in the mailbox.

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