windows 7 Unkown problem

Question

This might seems silly

but i dont know whats wrong with my windows

frist of all an error occurred in a black windows "ksornel.exe(or something like that/system 32 ) missing or corrupted "

then i restarted and it solved

but when i logged in see many problem like :

-I cannot pin any program to the task bar

-cant change default program

-cant show or hide hidden files

-chrome appdata missing - There was no problem with this folder [AppData\Local\Google\Chrome ] - But this folder was empty [AppData\Local\Temp\Google\Chrome]

-all default programms for all file types changed to kmp

• New panel from right click was empty

and etc...

I tried different ways:

• repair windows from disk
• windows repair tools and programs
• tried to resolve add new folder to New on Right click from Registry Editor from a tip that i saw on internet but when i headed to HKEY_CLASSES_ROOT/Directory/background/shellex/context menu handlers/New

There was [New] key with same value {D969A300-E7FF-11d0-A93B-00A0C90F2719}, But it seems that it was not read by Windows

• I tried Windows key/Default program too but But it was not resolved

I don't know what is the problem

In any case, I would appreciate your help

Answer 1

Hi Amir,

I'd recommend doing a clean install of Windows. First, it is important to back up all your data.

It sounds like there is an error with your OS and the easiest thing to do is find the disk or download from ISO:

Windows 7 Ultimate ISO (64-bit)

https://download.microsoft.com/download/5/1/9/5195A765-3A41-4A72-87D8-200D897CBE21/7601.24214.180801-1700.win7sp1_ldr_escrow_CLIENT_ULTIMATE_x64FRE_en-us.iso

Windows 7 Professional ISO (64-bit)

https://download.microsoft.com/download/0/6/3/06365375-C346-4D65-87C7-EE41F55F736B/7601.24214.180801-1700.win7sp1_ldr_escrow_CLIENT_PROFESSIONAL_x64FRE_en-us.iso

Windows 7 Home Premium ISO (64-bit)

https://download.microsoft.com/download/E/A/8/EA804D86-C3DF-4719-9966-6A66C9306598/7601.24214.180801-1700.win7sp1_ldr_escrow_CLIENT_HOMEPREMIUM_x64FRE_en-us.iso

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If this is helpful please accept answer.