I'm the administrator, but when I want to download an app it asks for I need permission

asked 2023-01-13T01:49:18.96+00:00
Jord 0 Reputation points

On my surface pro 7+(windows 11), to download photoshop it says I need permission from administrator however I'm the administrator. Please help I'm not sure how to fix this.

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
3,480 questions
No comments
{count} votes

1 answer

Sort by: Most helpful
  1. answered 2023-01-13T06:05:58.5966667+00:00
    Dillon Silzer 33,176 Reputation points

    Hi Jord,

    Try going to the start menu and open Run > type netplwiz

    Check whether your account is Administrator or not. If not you will need to gain access to the administrator account on your device.

    User's image


    If this is helpful please accept answer.

    No comments