BSOD while gaming

Question

Hello all.

My system crashed everytime i play FIFA23 and show me BSOD or not. I read dump file with "WinDbg" so this is teh result, someone can help i will apreciate it:

Microsoft (R) Windows Debugger Version 10.0.25200.1003 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidumps\011323-11375-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       srv*
Symbol search path is: srv*
Executable search path is: 
Windows 10 Kernel Version 22621 MP (16 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Machine Name:
Kernel base = 0xfffff806`4b000000 PsLoadedModuleList = 0xfffff806`4bc13010
Debug session time: Fri Jan 13 00:01:10.382 2023 (UTC - 5:00)
System Uptime: 0 days 1:49:36.146
Loading Kernel Symbols
..

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

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....
Loading User Symbols
Loading unloaded module list
.................................
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff806`4b428f20 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:ffff8201`02db7fb0=????????????????
11: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the BugCheck
Arg2: fffff8064b26953d, Address of the instruction which caused the BugCheck
Arg3: ffff820102db8900, Address of the context record for the exception that caused the BugCheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 750

    Key  : Analysis.DebugAnalysisManager
    Value: Create

    Key  : Analysis.Elapsed.mSec
    Value: 21538

    Key  : Analysis.IO.Other.Mb
    Value: 4

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 33

    Key  : Analysis.Init.CPU.mSec
    Value: 155

    Key  : Analysis.Init.Elapsed.mSec
    Value: 25414

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 107

    Key  : Bugcheck.Code.DumpHeader
    Value: 0x3b

    Key  : Bugcheck.Code.Register
    Value: 0x3b

    Key  : Dump.Attributes.AsUlong
    Value: 808

    Key  : Dump.Attributes.KernelGeneratedTriageDump
    Value: 1


FILE_IN_CAB:  011323-11375-01.dmp

TAG_NOT_DEFINED_202b:  *** Unknown TAG in analysis list 202b


DUMP_FILE_ATTRIBUTES: 0x808
  Kernel Generated Triage Dump

BUGCHECK_CODE:  3b

BUGCHECK_P1: c0000005

BUGCHECK_P2: fffff8064b26953d

BUGCHECK_P3: ffff820102db8900

BUGCHECK_P4: 0

CONTEXT:  ffff820102db8900 -- (.cxr 0xffff820102db8900)
rax=ffffb45a2d168000 rbx=ffffb45a2d1687f8 rcx=ffffe703f4749700
rdx=900000025bbd2025 rsi=0000000000000000 rdi=ffffb45a2d168000
rip=fffff8064b26953d rsp=ffffcb0ee6f0f210 rbp=ffffcb0ee6f0f310
 r8=ffffb400f94f9b80  r9=900000025bbd2025 r10=8000000000000000
r11=900000025bbd2424 r12=ffffcb0ee6f0f628 r13=0000000000001000
r14=ffffb400f94f9b80 r15=000001f29f370000
iopl=0         nv up ei ng nz na pe cy
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00050283
nt!MiTerminateWsleCluster+0x26d:
fffff806`4b26953d 4c8b5c2448      mov     r11,qword ptr [rsp+48h] ss:0018:ffffcb0e`e6f0f258=900000025bbd2424
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  WmiPrvSE.exe

STACK_TEXT:  
ffffcb0e`e6f0f210 fffff806`4b2691a6     : ffffe703`f4749700 ffffcb0e`e6f0f5a0 ffffb400`f94f9b98 ffffcb0e`e6f0f4f0 : nt!MiTerminateWsleCluster+0x26d
ffffcb0e`e6f0f400 fffff806`4b26a8cd     : ffffb400`f94f9b98 00000000`00000000 00000000`00000002 ffffb45a`007ca7c8 : nt!MiDeleteVaTail+0x26
ffffcb0e`e6f0f430 fffff806`4b2a5e62     : 00000000`00000000 fffff806`4b2a602d ffffcb0e`e6f0f7f8 ffffe703`f70ca080 : nt!MiDeletePagablePteRange+0x53d
ffffcb0e`e6f0f760 fffff806`4b6cc6c8     : 00000000`00000000 00000000`00000001 ffffe704`0f4c3830 ffffcb0e`e6f0f830 : nt!MiDeleteVirtualAddresses+0x52
ffffcb0e`e6f0f7b0 fffff806`4b6fd451     : ffffe703`f4749080 ffffe703`fc4b0a10 000001f2`00000000 00000000`00000000 : nt!MiDeleteVad+0x1a8
ffffcb0e`e6f0f870 fffff806`4b6fd24e     : ffffe704`10f6cba0 00000000`00000000 000001f2`9f370000 00000000`00000000 : nt!MiUnmapVad+0x49
ffffcb0e`e6f0f8a0 fffff806`4b6fd0bf     : ffffe703`f4749080 000001f2`00000008 ffffe703`df6a6e80 00000000`00000000 : nt!MiUnmapViewOfSection+0x15e
ffffcb0e`e6f0f990 fffff806`4b43dce5     : ffffe703`f70ca080 000001f2`9f370000 00000000`00000000 ffffe703`f4749080 : nt!NtUnmapViewOfSectionEx+0x9f
ffffcb0e`e6f0f9e0 00007ffb`db2b2974     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25
00000087`7e0f9ab8 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffb`db2b2974


SYMBOL_NAME:  nt!MiTerminateWsleCluster+26d

MODULE_NAME: nt

IMAGE_VERSION:  10.0.22621.1105

STACK_COMMAND:  .cxr 0xffff820102db8900 ; kb

IMAGE_NAME:  ntkrnlmp.exe

BUCKET_ID_FUNC_OFFSET:  26d

FAILURE_BUCKET_ID:  AV_nt!MiTerminateWsleCluster

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {005c6649-3806-ac24-495f-536e30cb4aaa}

Followup:     MachineOwner

Answer 1

you should remove the tag "Windows 10" and add the tag "Windows 11"

Answer 2

Open Command Prompt as Admin and in the command prompt window, type sfc /scannow and press Enter.

Update graphic card driver.

If required uninstall and reinstall FIFA23. Once done, recheck.

Answer 3

Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.

[https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

[https://www.elevenforum.com/t/bsod-posting-instructions.103/