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Redis cluster (US East) connection issue

Ajinthan Thavendrarajah 0 Reputation points
2023-01-13T08:37:12.36+00:00

I create two redis clusters on the east and west coasts of the United States. I use the ioredis library to connect those to my node js project. The West Region redis I is fully operational. However, East Region One is throwing an error.

Error Message : ClusterAllFailedError: Failed to refresh slots cache.

Both use the same configurations and same code for connect !

Azure Cache for Redis
Azure Cache for Redis
An Azure service that provides access to a secure, dedicated Redis cache, managed by Microsoft.
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  1. SSingh-MSFT 16,371 Reputation points Moderator
    2023-01-13T10:15:36.6666667+00:00

    Hi @Ajinthan Thavendrarajah ,

    Welcome to Microsoft Q&A platform and thanks for using Azure services.

    As I understand from the question, you are getting error when connecting to Redis cluster in US East using ioredis library of node js project.

    I checked through Azure portal that the Region looks fine.

    I would recommend you to look into the below links and the solutions provided which might help in your case:

    ioredis - ClusterAllFailedError: Failed to refresh slots cache

    ClusterAllFailedError: Failed to refresh slots cache.

    ClusterAllFailedError: Failed to refresh slots cache. with Cluster mode and TLS enabled

    Please let us know if this helped. If not, do let us know of further queries.

    Thank you!

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