Windows 10
A Microsoft operating system that runs on personal computers and tablets.
10,649 questions
Win10, Offline Files, Unable to save Office files, 99GB Bug ?
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Andrew
0
Reputation points
We have a windows domain with approx 1000 laptops/users.
Recently we have had in excess of 20 users complain that they are no longer able to save Office files to their H drive, which is their user folder, mapped to their laptops and set as an offline folder. We have group policy set so that the folder is always ' Offline ' and sync's back to the server it resides on periodically.
So to summarise, users are no longer able to save Office files to their Offline folders.
On an affected laptop, if i go to Sync Center - Manage Offline Files - Disk Usage - All offline files shows as 99GB in use (99gb available) (10% of 999GB disk).
Disk sizes on affected laptops aren't this size and it can't be a coincidence that all laptops that are having the problem show these same figures. My laptop which does not have the issue shows offline files as 17.8GB in use (34.1GB available) (22% of 235gb disk).
Any ideas ?
Thanks,
Andrew
Windows 10
Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,314 questions