Teams is running slow

Question

Hello,

Please i need your help on this issue.

We have multiple users reporting issues with MS Teams. It's very slow and there is issue with meetings i.e. users are in the meeting but are not shown as participants.

Or the together mode don't show all users which have camera active.

Sharing function was also not working in one case.

Answer 1

Hi @Iniobong Nkanga

Based on my knowledge, there are many factors that can cause Teams client running slowly, so it recommends you check these steps to see if it works in your environment.

1)Open too many applications at the same time. Please close the applications you don't need in your device and try to perform a clean boot in Windows check if there are the same results.

2)Network issue. Please check if you have enough network bandwidth and change another network connections. For more information about troubleshooting the team's low-bandwidth solution, you can refer to this article.

3)Teams client issue. Please make sure you have the latest version of Teams client and try to clear Teams client cache file, restart Teams client.

Also, check whether sharing is enabled in the Teams admin center. For more details about content sharing, you could refer to: Meeting policy settings - Content sharing

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