why can't i assign a quarantine policy on the DLP policy that send the email to the hosted quarantine?

Samuel Bonnallie 0

we have the options to deliver the offending email in the quarantine, but not having the option to assign a different quarantine policy prevent the user to be able to release, or ask for release the emails that have been blocked that are legitimate.

why offering the options if it is to be halfway fonctionnal?

as per documentation, we cannot specify a quarantine policy for a mailfow rule, which is what is used by PUrview DLP to apply action (such as send to quarantine)
[https://learn.microsoft.com/en-us/microsoft-365/security/office-365-security/quarantine-policies?view=o365-worldwide

this is really a product breaker for us

HimanshuSinha-msft 19,386 Reputation points Microsoft Employee

2023-01-16T20:08:31.95+00:00

Hello @Samuel Bonnallie ,

At this time we are reaching out to the internal team to get more help on the ask . I will update you once I hear from them .

Thanks
Himanshu
HimanshuSinha-msft 19,386 Reputation points Microsoft Employee

2023-02-14T06:30:29.0366667+00:00

Hello @Samuel Bonnallie ,

We haven’t received any email from you as requested in the last response and was just checking back to see if you have a resolution. In case if you have any resolution please do share that same with the community as it can be helpful to others . Otherwise, please respond back with the more details as requested and we will try to help .

Thanks Himanshu
Samuel Bonnallie 0 Reputation points

2023-02-14T16:06:41.0933333+00:00

we don't have a solution for this yet, we will consider reducing the scope of our rules and the implementation velocity to reduce the operational impact and we'll consider using the ticketing system approach to assign quarantine release requests. automating this could be possible, but would require extra efforts.
HimanshuSinha-msft 19,386 Reputation points Microsoft Employee

2023-02-14T16:10:02.2033333+00:00

Hello @Samuel Bonnallie , Thanks for the patience , unfortunately we are not getting the kind of response from the team here . if you have a support plan you may file a support ticket, else could you please send an email to azcommunity@microsoft.com with the below details, so that we can create a one-time-free support ticket for you to work closely on this matter. Subscription ID:Subject : Attn Himanshu Please let me know once you have done the same.

Thanks Himanshu\n

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why can't i assign a quarantine policy on the DLP policy that send the email to the hosted quarantine?