Recupero password per il tenant

Rubinetterie 3M Rubinetterie 3M 0 Reputation points
2023-01-13T17:36:46.6266667+00:00

Ho necessita' di recuperare la password del Tenant originale, il recupero password attraverso la email non va a buon fine e la mail non arriva.

Come posso recuperare l'accesso?

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  1. Givary-MSFT 27,566 Reputation points Microsoft Employee
    2023-01-16T10:12:48.7933333+00:00

    @Rubinetterie 3M Rubinetterie 3M Thank you for reaching out to us. As I understand you want to recover the password of the original Tenant, the password recovery via email is not working as expected, in this case you need to contact our Global Support team - [https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2 where the agents will open a case on the affected tenant for you (if there's none already) and ask them to redirect the support case to Data Protection team where you will receive a from them, help you further on tenant recovery process after validation.

    Let me know if you have any further questions, feel free to post back.

    Please remember to "Accept Answer" if answer helped, so that others in the community facing similar issues can easily find the solution.

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