How to get my roblox and discord Authenticator codes back.

Lucas 115 Reputation points
2023-01-15T05:24:11.73+00:00

Hello, so I recently got a new phone and realized I had already erased all my data on my old phone with all of my Authenticator codes for discord and roblox. So now if I try to log in to roblox or discord, I can’t. Is there a way to still recover or turn off Authenticator codes?

Microsoft Security Microsoft Authenticator
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  1. Macho 30 Reputation points
    2023-09-16T22:37:55.2866667+00:00

    i cant login to my roblox account i lost my 9 digit backup codes and cant sign in please help

    6 people found this answer helpful.
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  2. Dillon Silzer 57,826 Reputation points Volunteer Moderator
    2023-01-15T05:36:03.5266667+00:00

    Hi Lucas,

    Please try using the following documentation:

    Back up and recover account credentials in the Authenticator app

    https://support.microsoft.com/en-us/account-billing/back-up-and-recover-account-credentials-in-the-authenticator-app-bb939936-7a8d-4e88-bc43-49bc1a700a40

    If you have no backups, you will need to contact Roblox & Discord Support. Microsoft does not have the capability of restoring your codes as they are only available on your device/device backups.


    If this is helpful please accept answer.

    2 people found this answer helpful.

  3. Watthanaphongsa.con 5 Reputation points
    2023-08-03T05:24:37.4633333+00:00

    My son can’t log back into his account and I forgot my codes can you help me please and thank you form Nik family

    1 person found this answer helpful.
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