i cant login to my roblox account i lost my 9 digit backup codes and cant sign in please help
How to get my roblox and discord Authenticator codes back.
Hello, so I recently got a new phone and realized I had already erased all my data on my old phone with all of my Authenticator codes for discord and roblox. So now if I try to log in to roblox or discord, I can’t. Is there a way to still recover or turn off Authenticator codes?
Microsoft Security Microsoft Authenticator
3 answers
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Dillon Silzer 57,826 Reputation points Volunteer Moderator
2023-01-15T05:36:03.5266667+00:00 Hi Lucas,
Please try using the following documentation:
Back up and recover account credentials in the Authenticator app
If you have no backups, you will need to contact Roblox & Discord Support. Microsoft does not have the capability of restoring your codes as they are only available on your device/device backups.
If this is helpful please accept answer.
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Watthanaphongsa.con 5 Reputation points
2023-08-03T05:24:37.4633333+00:00 My son can’t log back into his account and I forgot my codes can you help me please and thank you form Nik family