Problems running EXE files created with Unity using Azure Kinect with GEFORCE RTX 3060

Andreas Lauer 1 Reputation point
2023-01-16T09:29:52.33+00:00

Hi dear community,

I develop games in an international project with Unity using Azure Kinect for interaction.
It is for patients in hospital that cannot move there hands so they play the games by moving their legs.

The games do not use Microsoft Kinect Body Tracking, but I programmed the interaction by myself.

The games work fine with GEFORCE RTX 2060, but on the newer Laptops with GEFORCE RTX 3060 the interaction is very slow.

I installed the same software (Azure Kinect SDK 1.4.1, Body Tracking SDK 1.1.0, most recent Windows Updates) except the GEFORCE drivers vary, obviously because the graphic cards are different.

We use Windows 10 Education or Home version.

On the Laptops with GEFORCE RTX 3060, if I run the games with "Troubleshoot mode" it suggests me Windows 8 settings and then it works.

If you need more information, feel free to ask.

I am looking forward to your answers.

Best wishes

Andreas Lauer

Azure Kinect DK
Azure Kinect DK
A Microsoft developer kit and peripheral device with advanced artificial intelligence sensors for sophisticated computer vision and speech models.
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  1. QuantumCache 20,031 Reputation points
    2023-03-10T01:45:49.2733333+00:00

    Hello ,Sorry for the delayed response!

    The issue you are experiencing with slower interaction on laptops with GEFORCE RTX 3060 may be related to the graphics drivers or settings.

    Here are some suggestions to try and improve the performance:

    1. Update the graphics drivers: Make sure the graphics drivers on the laptops with GEFORCE RTX 3060 are up-to-date. You can check for updates on the manufacturer's website or by using a driver update tool.
    2. Adjust the graphics settings: Try adjusting the graphics settings in Unity to optimize the performance for the GEFORCE RTX 3060. This may involve reducing the resolution, disabling certain graphics effects, or lowering the graphics quality.
    3. Optimize the interaction code: Review the interaction code you have programmed for the games and see if there are any areas that can be optimized to improve performance. This could involve reducing the number of calculations or optimizing the code to take advantage of the graphics card's capabilities.
    4. Monitor the system resources: Use Windows Task Manager or another system monitoring tool to check the CPU and GPU usage while the games are running. This can help you identify any resource-intensive processes or bottlenecks that are impacting performance.
    5. Consider hardware limitations: It's possible that the GEFORCE RTX 3060 may not be powerful enough to handle the interaction in the games at the same level as the GEFORCE RTX 2060. You may need to adjust your expectations for performance or consider upgrading the hardware to a more powerful graphics card.

    I hope these suggestions help you improve the performance of the games on laptops with GEFORCE RTX 3060. Let me know if you have any further questions.

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