Access is Denied - error message during document library export

Question

(SharePoint Server 2019)

While exporting a document library from an old site via central admin I received the failed status with the error message:

Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)). (Correlation=4c348da0-f9f3-4036-fd6a-97757384df91)

The Execute method of job definition Microsoft.SharePoint.Deployment.SPExportJobDefinition (ID e90505d7-a095-4b1f-9664-f01954edb6c9) threw an exception. More information is included below. Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)). (Correlation=4c348da0-f9f3-4036-fd6a-97757384df91)

Exception stack trace:

at Microsoft.SharePoint.SPGlobal.HandleUnauthorizedAccessException(UnauthorizedAccessException ex, Boolean allowCompleteRequest)

at Microsoft.SharePoint.Library.SPRequest.GetAllWebsOfSite(String bstrUrl, Object& pvarWebs, Object& pvarWebIds, Object& pvarParentWebs, Object& pvarLangs, Object& pvarTitles, Object& pvarUIVersions, Object& pvarFlags, Object& pvarWebTemplates, Object& pvarConfigurations, Object& pvarMasterUrls, Object& pvarCustomMasterUrls, Object& pvarAppInstanceIds)

at Microsoft.SharePoint.SPSite.SPWebCollectionProvider.GetWebsData(String[]& strNames, String[]& strServiceRelUrls, Guid[]& guidWebIds, Int32[]& nLanguages, String[]& strTitles, String[]& strDescriptions, String[]& strCreationTimes, String[]& strModifiedTimes, String[]& strUserModifiedTimes, Boolean[]& bUserIsWebAdmins, Int32[]& nWebTemplates, Int16[]& nProvisionConfigs, Int16[]& nMeetingCounts, Int32[]& nUIVersions, Int32[]& nFlags, String[]& strMasterUrls, String[]& strCustomMasterUrls, Guid[]& guidAppInstanceIds)

at Microsoft.SharePoint.SPWebCollection.EnsureWebsData()

at Microsoft.SharePoint.SPWebCollection.get_Item(Guid id)

at Microsoft.SharePoint.Deployment.SPExportJobDefinition.Run()

at Microsoft.SharePoint.Administration.Backup.SPUnattachedContentDatabaseJobDefinition.Execute(Guid targetInstanceId)

at Microsoft.SharePoint.Administration.SPTimerJobInvokeInternal.Invoke(SPJobDefinition jd, Guid targetInstanceId, Boolean isTimerService, Int32& result)

Answer 1

Hi @Tevon2.0 ，

Please check following tips to troubleshoot the issue.

1.Check whether the document library has unique permissions, and the user has permission for the document library.
2.Let the user export another document library, compare the results.
3.Try to remove the user and re-add the user into the document library permissions.

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