Microsoft Authenticator Pass Code does not Alline With Login Form

Adam Davies 0 Reputation points
2023-01-18T11:51:44.54+00:00

Hi,

I'm trying to sign into a free Dynamics 365 account ([https://dynamics.microsoft.com/en-gb/dynamics-365-free-trial/), and this takes me to [https://login.microsoftonline.com/, which asks me to use Microsoft Authenticator to approve my request. Image 1. However, there is no functionality in Microsoft Authenticator to approve a request (at least not in my Microsoft Authenticator). See Image 2.

So I click to enter a code from the Microsoft Authenticator app, the login screen shows a code I should enter. See image 3. However, this is a 6 digit code, while Microsoft Authenticator shows me an 8 digit code. See image 4.

What can I do to to login?

User's image

User's image

User's image

User's image

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Matthew Bechtol 326 Reputation points
    2023-01-19T17:17:05.62+00:00

    your account is set to passwordless logon. I can tell by the key symbol next to your user ID. go to accounts.microsoft.com\profile to fix this.

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