Microsoft Authenticator Pass Code does not Alline With Login Form

Question

Hi,

I'm trying to sign into a free Dynamics 365 account ([https://dynamics.microsoft.com/en-gb/dynamics-365-free-trial/), and this takes me to [https://login.microsoftonline.com/, which asks me to use Microsoft Authenticator to approve my request. Image 1. However, there is no functionality in Microsoft Authenticator to approve a request (at least not in my Microsoft Authenticator). See Image 2.

So I click to enter a code from the Microsoft Authenticator app, the login screen shows a code I should enter. See image 3. However, this is a 6 digit code, while Microsoft Authenticator shows me an 8 digit code. See image 4.

What can I do to to login?

Answer 1

your account is set to passwordless logon. I can tell by the key symbol next to your user ID. go to accounts.microsoft.com\profile to fix this.

Answer 2

Please check the following article:

https://social.msdn.microsoft.com/forums/en-US/c04a9e6c-9bd0-43b2-80f9-2399242b3f92/microsoft-authenticator-app-gives-8-digit-code-instead-of-required-6-for-azure?forum=ApplicationInsights