Windows Malicious Software Removal Tool - KB890830 not download

lalajee 1,821 Reputation points
2023-01-18T14:49:04.8066667+00:00

Hi,

We have issue where none of Server 2012 can download this update.

All other updates are working fine but just this patch keep getting stuclk on 0% downloading.

This patch and other patching are in same package

DataTransferService log

DTSJob({EA286CF1-F058-448D-A471-B70A219A0006}):CDTSJob::HandleErrors - BITS Job '{A99E6406-D66E-4910-8713-E0C61D63A3AA}' under user 'S-1-5-18', OldErrorCount=0, NewErrorCount=4, ErrorCode 0x801901F7, ErrorText='BITS error: 'HTTP status 503: The service is temporarily overloaded.

' Context: 'The error occurred while the remote file was being processed.

'' DataTransferService 18/01/2023 14:36:06 10068 (0x2754)

DTSJob({EA286CF1-F058-448D-A471-B70A219A0006}):CDTSJob::HandleErrors - URL='http://dp.domain.com:80/SMS_DP_SMSPKG$/66fa6bf6-87dc-4d79-8b5d-3faebd778975' ProtType=1 DataTransferService 18/01/2023 14:36:06 10068 (0x2754)

Failed to send empty winhttp request. Error 0x80072efe DataTransferService 18/01/2023 14:56:06 10756 (0x2A04)

Failed to get server SSL certificate context. Error 0x80072efe DataTransferService 18/01/2023 14:56:06 10756 (0x2A04)

DTSJob({95FAD7B3-27C6-438F-A73D-90A1F78853C6}):CDTSJob::JobError - BITS Job ID='{2283930D-1F6D-411A-BC17-555E07D0487D}' ErrorCode=0x801901F7

Successfully queued event on HTTP/HTTPS failure for server 'dp.domain.com'.

LocationServices log show no errors

CAS log show no errors

UpdatesDeployment, UpdatesHandler, UpdatesStore, WUAHandler log show no errors

In sccm under monitor everything is show as healthy, wsuspool service is running.

Microsoft Security | Intune | Configuration Manager | Updates
Microsoft Security | Intune | Configuration Manager | Other
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2 answers

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  1. Anonymous
    2023-01-18T15:03:09.97+00:00

    You can also try a manual download.

    https://www.catalog.update.microsoft.com/Search.aspx?q=KB890830

    --please don't forget to upvote and Accept as answer if the reply is helpful--


  2. TrudaZeng-MSFT 771 Reputation points
    2023-01-19T07:43:06.6566667+00:00

    Hi,

    0x801901F7 = Service unavailable (503).

    0x80072efe = The connection with the server was terminated abnormally.

    The problem is related to IIS. Unable to access URL='http://dp.domain.com:80/SMS_DP_SMSPKG$/66fa6bf6-87dc-4d79-8b5d-3faebd778975'. Please check IIS log for 503 errors and confirm the SMS Distribution Points Pool is start.

    Here is some reference link:

    Where Are IIS Log Files Located? How to View IIS Logs on Windows & Azure (stackify.com)

    sccm - Not able to find SMS_DP_smspkg$ in Distribution point - Stack Overflow

    SCCM: Unable to Install O365 Updates: Error 0x801901F7 - Microsoft Q&A

    Looking forward to your feedback.

    1

    2


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