Hey @John Woakes based on the error message, I would check to make sure that Web Sockets weren't disabled for your app service. If you're not familiar with this setting, it's in General Settings under the Configuration blade.
If it's enabled, then check for any firewall rules or NSGs that may have inadvertently applied to your app service. If none are applied, then we'll need to work more closely with you regarding this matter. You can reach out to me via email to AzCommunity[at]microsoft[dot]com ATTN: Ryan. Make sure you include your app service name and a link to this post.