Migrate to ARM

Leandro Alves 0

I'm starting a migration of an old classic VM, using Migrate to ARM.

During the validation process I get this error:
VM ####### in HostedService ##### contains Extension MicrosoftMonitoringAgent reporting Status : Error. Hence, the VM cannot be migrated. Please ensure that the Extension status being reported is Success or uninstall it from the VM and retry migration.,Additional Details: Message=The Microsoft Monitoring Agent failed to install on this machine. Please try to uninstall and reinstall the extension. If the issue persists, please contact support. (MMAEXTENSION_ERROR_AGENTNOTINSTALLED) Code=400 VM ###### in HostedService ####### contains Extension MicrosoftMonitoringAgent reporting Handler Status : Unresponsive. Hence, the VM cannot be migrated. Please ensure that the Extension handler status being reported is Ready or uninstall it from the VM and retry migration.,Additional Details: Message=Handler Microsoft.EnterpriseCloud.Monitoring.MicrosoftMonitoringAgent of version 1.0.18067.0 is unresponsive Code=0 VM ####### in HostedService ######## is currently configured with the Azure Backup service and therefore currently not supported for Migration. To migrate this VM, please follow the procedure described at https://aka.ms/vmbackupmigration.

I uninstall Extension MicrosoftMonitoringAgent, but, without sucess.

Thanks, Leandro ALves

Ryan Hill 25,661 Reputation points Microsoft Employee

2023-01-24T14:11:22.8266667+00:00

@Leandro Alves I think we'll need to work with you offline to isolate the issue. Please email me at AzCommunity[at]microsoft[dot]com ATTN: Ryan enclosed with your subscription id, the affected VM name and a link to this post.

Just to confirm, were you able to reinstall the monitoring agent after uninstalling and you get the same error?
Leandro Alves 0 Reputation points

2023-01-24T16:31:23.8733333+00:00

I'll send you back an e-mail shortly.
Confirm, same error after install.