Windows 11 BSOD MEMORY_MANAGMENT only after startup

Question

A month ago I bought a new computer that came with windows 10 pro and I updated it to windows 11 pro, for some reason always when I turn it on after this long time off gives several blue screens, all components work well, I have checked the ram and is fine, the drivers are all updated but it still happens.

Dump file: https://1drv.ms/u/s!AjM9wQnPnHBlig98U8zZoXpGjjYf?e=Y5Id7Z

Hardware:

Ryzen 7 5800X

Aourus B550 PRO AC

NVDIA RTX 3060

32 GB RAM 16x2

1TB M.2 WesternDigital

2TB HDD

Power supply 650W 80+ bronze

I have tried with the command sfc /scannow and dism /online / cleanup-image /restorehealth multiple times and also reinstalling windows itself but nothing, I have used a program to see more info about the blue screens and it points to the process ntoskrnl.exe.

I have also enabled safe startup and now the only blue screen I get is the MEMORY_MANAGMENT blue screen.

The problem is not the RAM as this only happens at startup after being off for a long time, after the blue screen I can use it normally, I have played games like Cyberpunk and Horizon without any problem, also I already did a diagnostic and did not detect anything.

I don't know if there is a possibility that the USB I used to install windows was booted wrong and did not install certain files.

Answer 1

This can be caused by various things including your graphics card/video drivers and even software (I've heard of one of Razer's apps had been the cause of this). Here is an article that provides more troubleshooting solutions that you have not tried yet.

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Please accept as an answer if this was helpful.

Answer 2

Hello there,

ntoskrnl.exe is a fundamental part of Windows that needs to exist for the Windows OS to function at all. This important part of Windows provides the kernel and executive layers of the Microsoft Windows NT kernel space. There are some high chances as per your description that this might be an installation error.

Corrupted system files are one of the possible reasons why this issue is happening. Try the below steps and see if they are helpful

Press F8 while booting your computer to access the System Recovery options.

Click Troubleshoot.

Select Command Prompt.

Enter the following commands below, then press Enter after each command:

chkdsk c: /f

bootrec /fixmbr

bootrec /fixboot

bootrec /rebuildbcd

bcdboot c:\windows /s c:

Once done with the above commands, restart your computer and see if the problem is fixed. You can also try a clean install after this.

Hope this resolves your Query !!

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