Add external user cannot be added

Question

Please help me with this question.

I need to work with external users to complete new projects, so it is convenient to add them to the organization, but I cannot add them.

Answer 1

Hi @Randi

According to your description, you want to add external users to your organization. So, you need to add this user as a guest. Check in the admin center that you've enabled guest access.

For more details about guest access, you could refer to this article.

---

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

---

Answer 2

You can follow the video tutorial I made in the below YouTube video. External users can be added as contacts

Add External Contacts in Microsoft Teams

---

--please don't forget to upvote and Accept as answer if the reply is helpful--

Answer 3

Hi Randi

According to your description, you want to add external users to your organization. So you need to add this user as a guest. Check in the admin center that you've enabled guest access.

For more details about guest access, you could refer to this article.

---

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

---