I am not able to login in MS teams using my cognizant ID

Mohan, Aditya (Contractor) 0 Reputation points
2023-01-20T04:15:16.5566667+00:00

Error Code: 53000

Request Id: 14b3cf29-3fd0-4ae4-b021-d484be0b6e00

Correlation Id: 0e32fe16-82b6-4351-ba2d-fd09f000e21c

Timestamp: 2023-01-20T04:12:01.719Z

App name: Microsoft Teams

App id: 1fec8e78-bce4-4aaf-ab1b-5451cc387264

IP address: <redacted>

Device identifier: f18ed2e8-bb82-49a9-939c-ad7e7f322895

Device platform: Windows 10

Device state: Registered

Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Intune | Other
Microsoft Teams | Microsoft Teams for business | Other
{count} votes

2 answers

Sort by: Most helpful
  1. Dillon Silzer 57,831 Reputation points Volunteer Moderator
    2023-01-20T04:19:20.8633333+00:00

    Hello Mohan,

    This is due to your device not being fully compliant with the tenant you have registered too.

    You should reach out to the IT department and see why your device is not compliant.

    Troubleshooting sign-in problems with Conditional Access

    https://github.com/MicrosoftDocs/azure-docs/blob/main/articles/active-directory/conditional-access/troubleshoot-conditional-access.md


    If this is helpful please accept answer.

    1 person found this answer helpful.
    0 comments No comments

  2. Crystal-MSFT 53,991 Reputation points Microsoft External Staff
    2023-01-20T07:27:37.42+00:00

    @Mohan, Aditya (Contractor), Thanks for posting in Q&A.

    For the team access issue, you can review the sign in log for the user and check the "Conditional Access" tab. Find which policy is failed. Click it and see the details to know which is not met.

    Hope it can help.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.