If you are using Exchange Online, ZIP files are not blocked by default, so someone on your end made a deliberate decision to block them. The block itself can be done either via Transport rules (check the Exchange Admin center) or via the anti-malware policy. Check this article for more details.
How to receive ZIP files in Outlook 365
Juuso Korhonen
0
Reputation points
I've been trying to resolve how to enable receiving of ZIP files. Been browsing around Exchange Admin without luck.
Blocking of ZIP files has been set on by Microsoft because this has been working earlier.
Anybody...?