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Hello
Please i need your help on this
Teams AA call flow error - External Redirect - "the input number is incorrect"
it was working previously but now when i try to edit existing external call forwarder or create new one i get the above error.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 40%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
This is an issue with MS Teams tenant. MS is aware of the issue and currently working on a fix for roll out on the 26th i believe.
Regards,
T
This is a known issue that MS is currently working.
I believe they are working on a fix to be rolled out on the 26th of Jan.
If you need to make an urgent change or set a forward, you could send the call to a Temp user that has the forward on their account as a work around for the time being.
Regards,
T
More information can be found in TM498187:
Title: Admins may be unable to add external numbers when creating or editing auto attendants
User impact: Admins may be unable to add external numbers when creating or editing auto attendants. More info: This issue only affects the Microsoft Teams admin center and admins may be able to avoid this issue using PowerShell. Admins may see an error that includes "The input number is incorrect." This could occur with both valid and invalid external numbers. We’re also applying targeted, temporary fixes for admins reporting this issue while the full solution is being prepared. Current status: We've completed the fix development and final validations are underway. We expect that deployment will begin on Thursday, January 26, 2023. We'll provide a timeline for remediation as soon as one becomes available. Scope of impact: Any admin may be unable to add new external numbers to auto attendants in the Microsoft Teams admin center. Start time: Friday, January 13, 2023, 1:00 PM (12:00 PM UTC) Root cause: A recent code update introduced a misconfiguration in the code responsible for validating external numbers, preventing the adding of new external numbers to auto attendants. Next update by: Friday, January 27, 2023, 12:00 AM (1/26/2023, 11:00 PM UTC)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 49%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Hello, do you happen to have an SI number for this?
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Hi,
It is Jan 30, it is still not fixed, still showing, so annoying.