I'm stuck in the Microsoft Sandbox directory

Question

I'm stuck in the Microsoft Sandbox directory

jonathan tibbs 35

I'm trying to go through the microsoft Azure learning courses and after attempting exercises for the Azure portal through the AZ-104 course, I am stuck in the sandbox directory for my account. Even worse, I have no permissions to view most blades and virtually no control to create anything to even play around inside the directory.

I have no directories to change to except for the "Microsoft Learn Sandbox" directory. I've created subscriptions on my own previously, but I can't even find the original default directory to switch back to and perform the exercises outside of the sandbox. Now the sandbox has expired, and the subscription is gone and I still can't do anything.

How do I get back to the default directory so I can perform the exercises outside of the sandbox.

Michelle Hapich 20 Reputation points

2024-03-21T11:22:01.6566667+00:00

Hi Jonathan,

As this was last year, I'm sure you've figured it out, but for anyone else who happens by here like I just did - this same thing happened to me. After some signouts and "signbackins" and a little bit of panic, I saw that under "View account" (click where you see your account name) you'll see "Switch directory". Click there and you can switch from your sandbox back to your regular account.
darkshadow 0 Reputation points

2024-08-18T10:24:35.42+00:00

Thanks, Michelle! it works.

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Michelle Hapich 20 Reputation points

2024-03-21T11:22:01.6566667+00:00

Hi Jonathan,

As this was last year, I'm sure you've figured it out, but for anyone else who happens by here like I just did - this same thing happened to me. After some signouts and "signbackins" and a little bit of panic, I saw that under "View account" (click where you see your account name) you'll see "Switch directory". Click there and you can switch from your sandbox back to your regular account.
darkshadow 0 Reputation points

2024-08-18T10:24:35.42+00:00

Thanks, Michelle! it works.

Answer 1

TP 125.8K Volunteer Moderator

Hi,

From your description it sounds like the account that you are using for MS Learn doesn't have any paid subscriptions connected to it. What I would recommend is opening a InPrivate/InCognito window, signing in to the Azure portal using one of your other accounts, and checking to see if your subscription(s) are there.

If you are unsure which account your subscriptions are under it might help if you check your various email accounts to see which one contains your Azure invoices/informative emails.

If the above was useful please click Accept Answer.

Thanks.

-TP

jonathan tibbs 35 Reputation points

2023-01-20T16:29:17.1133333+00:00

Do subscriptions auto-delete under any circumstances? I created a pay-as-you-go subscription just last week on this email. I can't currently try your advice until later this evening.
TP 125.8K Reputation points Volunteer Moderator

2023-01-20T16:34:29.5033333+00:00

Not that I'm aware of. Usually the opposite--anything serious with your subscription they will send you emails notifying you about it. For example, if there was a problem and your account needed to be disabled they would notify you.
TP 125.8K Reputation points Volunteer Moderator

2023-01-27T20:57:04.38+00:00

Hi @jonathan tibbs Any progress? If the information was useful please click Accept Answer to close up this thread.

Thank you.
TP 125.8K Reputation points Volunteer Moderator

2023-01-31T17:18:58.6033333+00:00

Hi @jonathan tibbs Any progress? If the information was useful please click Accept Answer to close up this thread.

Thank you.

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I'm stuck in the Microsoft Sandbox directory

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