I'd try asking for assistance with certification renewal in dedicated forums here. Participate\Ask A Question
--please don't forget to
Accept as answer if the reply is helpful--
I have passed AA500 and my certificate did not refreshed. Why do I see old expired certificate?
I want to renew my expired Azure security engineer certificate. I took the exam again and passed. However my certification was not renewed. It still shows old expired certificate. What should I do to have my certificate renewed?