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How to Regenerate a QR Code for Authenticator App Without Using Require Re-Register Multifactor Authentication in Azure

BG_9235 0 Reputation points
2023-01-20T17:42:22.36+00:00

I am trying to reset a phone and am not able to "Use the Require Re-Register Multifactor Authentication" Function in Azure, it is grayed out for the user.

Is there a way to generate a QR code for the authenticator app outside of using Azure's function?

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
6,149 questions
Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
20,630 questions
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  1. Andy David - MVP 145.6K Reputation points MVP
    2023-01-20T18:03:13.3433333+00:00

    If its grey then either you dont have the necessary permissions to reset that or you are accessing your own account.

    Can the user go here and reset after accessing security info?

    [https://myaccount.microsoft.com/

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