Why can't site owner see anying in sharepoint site?

Question

Sharepoint 2019 on premise.

I added someone to the site owner group. When she comes to the site, she get mostly a blank page. She can see details on some pages if I giver her links to them,. The permissions system says she has full control permissions.

Is there any normal system behavior to explain this or is this a bug?
How can I fix it?

SHE GETS THIS

I GET THIS

Here we are both with the same permissions

So how is possible , apart from Sharepoint being a big SUCK, that I can see stuff and she cannot ?

Answer 1

There could be several reasons why a user who has been added to the site owner group is experiencing issues with a SharePoint 2019 on-premises site. Some possible causes include:

1. Caching issues: The user's browser may be caching an old version of the site, preventing them from seeing the updated content or permissions. Clearing the browser's cache or accessing the site in an incognito/private window may resolve this issue.
2. Browser compatibility: The user may be using a browser that is not fully compatible with SharePoint 2019. Updating to a more recent version of the browser or using a different browser may resolve this issue.
3. Permission inheritance: The user may not have permissions inherited from parent sites. In this case, you can check the permission inheritance of the site and make sure it's set to inherit from the parent site.
4. Site Collection administrator: The user might not be added as site collection administrator, and you should check if the user is added as a site collection administrator.

It's important to check all of these possibilities and troubleshoot accordingly. If the issue persist, it might be helpful to check the SharePoint logs for more details on the issue.

Answer 2

There could be several reasons why a user who has been added to the site owner group is experiencing issues with a SharePoint 2019 on-premises site. Some possible causes include:

1. Caching issues: The user's browser may be caching an old version of the site, preventing them from seeing the updated content or permissions. Clearing the browser's cache or accessing the site in an incognito/private window may resolve this issue.
2. Browser compatibility: The user may be using a browser that is not fully compatible with SharePoint 2019. Updating to a more recent version of the browser or using a different browser may resolve this issue.
3. Permission inheritance: The user may not have permissions inherited from parent sites. In this case, you can check the permission inheritance of the site and make sure it's set to inherit from the parent site.
4. Site Collection administrator: The user might not be added as site collection administrator, and you should check if the user is added as a site collection administrator.

It's important to check all of these possibilities and troubleshoot accordingly. If the issue persist, it might be helpful to check the SharePoint logs for more details on the issue.

Answer 3

People who administer our share point server are the ones who have access to logs, right?

Answer 4

Hi. Thank you for your question and reaching out. I’d be more than happy to help you with your query.

According to this article https://support.microsoft.com/en-us/office/95e83c3d-e1b0-4aae-9d08-e94dcaa4942e as a summary of concepts and recommendations for the governance model of your site. Create a governance model for your site's policies, procedures, roles, and duties if you are the site owner. You can regulate how visitors utilize your website with the aid of a model like this. For instance, you might want to mandate check-out of files to prevent simultaneous editing attempts by many users.

You can also check https://support.microsoft.com/en-us/office/258e5f33-1b5a-4766-a503-d86655cf950d

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