Hello Emma roy23,
You can try the next things:
Clean the Cache
Over the time, the console will store cached data in order to operate smoothly and reduce app start times or other loading times.
To achieve this you will need to do a "power cycle" with:
Press and hold the console’s power button until it shuts off.Unplug all of its cables. That includes the power cord, HDMI, controllers, external drivers, Ethernet, and other USB devices.Press and hold the power button at the front of the console for about 10 seconds. Do it while the cables are unplugged, draining the remaining power. Repeat step three various times on a spawn of one to five minutes,
Plug back the console’s cables.
Turn the console back on.
Turn Off Smooth Transitions On Your Dashboard.
Doing this is a very simple process. Simply search the menu screen and search for your settings and themes; once you find it, just turn off this option. When you do this, it will be a little clumpy on button clicks, but this is a very quick way to ensure your console runs faster and more smoothly.
Prevent Internet Traffic From Windows Devices
Keeping your browser open for long periods causes interruptions, so you should ensure you do not leave your browser open in the background. It is best to close all background browsing tabs and apps when streaming your games to increase performance and efficiency while playing.
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