Win 10 won't finalise installation,goes from service screen back to welcome keyboard settings.

John Hall 0 Reputation points
2023-01-21T16:21:45.81+00:00

UPDATE Out of curiosity I tried to install Win 11 again using the same method and it worked without problem apart from the screen flicker. I then tried to install win 10 from within win 11 and it did exactly the same again ie went through the whole install process only to return to the select keyboard screen. Hi, trying to reinstall win10 after win11 gave a flickering screen because of an incompatible Intel graphics driver. It's a HP Fs q series laptop 2019.Ive tried using HP's own recovery and a USB created with Microsoft media creation tool but whatever method I use gets the same result of a infinite installation loop. All goes well until the last step at the services screen when it then returns to the enter keyboard screen and then if I do go through the process again and try using the same username it asks me to choose a different one which . If I do carry on with a different name the same thing happens and I get all the way to completing the services install again only to be returned to choose keyboard ad infinitum. I've tried a brand new ssd which made no difference. Any idea what's going on? Thanks John.

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
10,617 questions
Windows 10 Setup
Windows 10 Setup
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Setup: The procedures involved in preparing a software program or application to operate within a computer or mobile device.
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  1. Limitless Technology 43,931 Reputation points
    2023-01-23T16:54:26.8266667+00:00

    Hello

    Thank you for your question and reaching out. I can understand you are having query\issues related to Windows 10 instalaltion.

    1. Please try to download latest Windows 10 .iso file and mount on your USB disk then boot it using USB then Install Windows 10.
    2. Disconnect any LAN Network or Wifi connected to this Laptop at first login screen.

    --If the reply is helpful, please Upvote and Accept as answer--

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  2. Limitless Technology 43,931 Reputation points
    2023-01-23T16:55:03.2766667+00:00

    Hello

    Thank you for your question and reaching out. I can understand you are having query\issues related to Windows 10 instalaltion.

    1. Please try to download latest Windows 10 .iso file and mount on your USB disk then boot it using USB then Install Windows 10.
    2. Disconnect any LAN Network or Wifi connected to this Laptop at first login screen.

    --If the reply is helpful, please Upvote and Accept as answer--

    0 comments
  3. John Hall 0 Reputation points
    2023-01-27T19:00:03.37+00:00

    Found an updated graphics driver for Win 11 so installed it without issues.Still non the wiser regarding the Win 10 install problem.

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