Deleted tenant, directory still present in Portal Settings / Directories + Subscriptions

vanja pandzic 40 Reputation points
2023-01-21T23:46:44.4333333+00:00

Hello everyone!

I've recently created a free Azure subscription (currently deleted) and it got assigned (along with billing) to a tenant that I apparently created a long time ago with completely random information, so in order to have the correct region I created a new tenant to which I transferred the subscription to.

The situation was as follows:

Tenants:

  • Original Random Tenant -> Payment + billing, has 1 user
  • Azure Tenant -> Azure subscription + access to invoices role on the only user of that tenant

Directories:

  • Original Random Tenant
  • Azure Tenant

(not the actual names of tenants)

Soon after (after testing Azure out), the Azure subscription was cancelled and the 3-day blocking period on deletion has started. That has expired today, and I have successfully deleted both the subscription on Azure Tenant and all payment methods on the Original Random Tenant.

I proceeded to delete the Azure Tenant, and it passed all checks except the subscription ones, but the delete button was showing. Thinking it might just be delayed information since the subscription was successfully deleted AND the delete button was showing, I clicked it and a notification popup showed that the tenant 'Azure Tenant' was successfully deleted.

Now the situation is:

Tenants:

  • Original Random Tenant -> Deleted payment methods, subscription showing as 'Deleted' via the 'Azure Subscriptions' page, has 1 user

Directories:

  • Original Random Tenant
  • Azure Tenant shown under Tenant-Id (xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx)

I tried checking the user / tenant existence by trying to log-in as the only user that existed there, and the prompt shows a message 'We couldn't find an account with that username. Try another, or get a new Microsoft account.'

Is there a way to remove that Directory completely?

Is the Azure tenant completely deleted?

I would like to avoid some nasty billing surprises further down the line (not that it's likely - strong 100+ random character password on the only user with a random user name, disabled guest accounts, enabled security defaults) in case some payment methods somehow got transferred and malicious actors got ahold of them, so I would prefer all the information from that tenant purged.

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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Accepted answer
  1. Akshay-MSFT 14,866 Reputation points Microsoft Employee
    2023-01-24T10:27:24.22+00:00

    Hello @vanja pandzic

    Thank you for posting your query on Microsoft Q&A. As you have mentioned that you have already deleted the azure tenant. From the description it does looks like your tenant is deleted.

    To confirm if the directories still exist. Kindly try the following:

    • Navigate to Azure AD Overview and login with Global Admin credentials.
    • Click on Manage tenant

    User's image

    • Look for directory/organization you want to delete and hit delete.

    User's image

    Also please be informed about the known issue as per [https://learn.microsoft.com/en-us/azure/active-directory/enterprise-users/directory-delete-howto#prepare-the-organization

    User's image

    Thanks,

    Akshay Kaushik

    Please "Accept the answer", "Upvote" and share your feedback (Yes/No) if the suggestion works as per your business need. This will help us and others in the community as well.


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