Instal HP Support Assistant MDT

Question

I am using MDT 2004 and want to deploy HP Support assistant on new devices.

I have download the Legacy since the normal setup is not working.

After downloading the setup I have extract it with the following files:

I have tried to install it with InstallHPSA.exe /s /a /v /qn, but it is not working.

I also look on the web for more questions about this, but their solution did not work also.

Anyone an idea?

Answer 1

Thank you for posting in Microsoft Q&A. For this question, HP, as the software vendor, may have more resources for troubleshooting. After researching from HP websites, someone suggest using the following commands for the silent installation. You may feel free to try it, and if the problem persists, suggest you contacting HP for better support.

Reg.exe ADD "HKLM\SOFTWARE\WOW6432Node\Hewlett-Packard\HPActiveSupport\HPSF" /v NotifyTray /t REG_SZ /d 0 /f
Reg.exe ADD "HKLM\SOFTWARE\WOW6432Node\Hewlett-Packard\HPActiveSupport\HPSF" /v NotifyPopup /t REG_SZ /d 0 /f
Reg.exe ADD "HKLM\SOFTWARE\WOW6432Node\Hewlett-Packard\HPActiveSupport\HPHC" /v Install /t REG_SZ /d 0 /f
msiexec /i hpsupportsolutionsframework.msi /qn
setup.exe /s /v /qn