cannot open any of Synapse Workspaces

Question

I tried opening Synapse Workspaces from Azure portal and also tried getting IR nodes info using Powershell command Get-AzSynapseIntegrationRuntime. Portal just timeouts and PowerShell produces error:

Get-AzSynapseIntegrationRuntime -WorkspaceName "eonhr-syws-dev"
Get-AzSynapseIntegrationRuntime: Operation returned an invalid status code 'InternalServerError' System.Net.Http.HttpRequestException : An error occurred while sending the request. ---> System.Net.WebException : The underlying connection was closed: An unexpected error occurred on a send. ---> System.IO.IOException : Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. ---> System.Net.Sockets.SocketException : An existing connection was forcibly closed by the remote host
   at System.Net.Sockets.Socket.EndReceive(IAsyncResult asyncResult)
   at System.Net.Sockets.NetworkStream.EndRead(IAsyncResult asyncResult)
  --- End of inner exception stack trace ---
   at System.Net.TlsStream.EndWrite(IAsyncResult asyncResult)
   at System.Net.ConnectStream.WriteHeadersCallback(IAsyncResult ar)
  --- End of inner exception stack trace ---
   at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
   at System.Net.Http.HttpClientHandler.GetResponseCallback(IAsyncResult ar)
  --- End of inner exception stack trace ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.Analytics.Common.Http.Auth.PartnerCertificateRequestHandler.<SendAsync>d__9.MoveNext() in S:\src\common\Microsoft.Analytics.Common\Http\Auth\PartnerCertificateRequestHandler.cs:line 55
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.Analytics.Common.Http.DownstreamApiMetricEmissionHandler.<SendAsync>d__5.MoveNext() in S:\src\common\Microsoft.Analytics.Common\Http\DownstreamApiMetricEmissionHandler.cs:line 35
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.Analytics.Common.Http.RequestResponseLoggingHandler.<SendAsync>d__7.MoveNext() in S:\src\common\Microsoft.Analytics.Common\Http\RequestResponseLoggingHandler.cs:line 51
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.Analytics.Common.Http.RetryWebRequestHandler.<>c__DisplayClass15_0.<<SendAsync>b__0>d.MoveNext() in S:\src\common\Microsoft.Analytics.Common\Http\RetryWebRequestHandler.cs:line 180
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.Analytics.Common.Extensions.RetryExtensions.<>c__DisplayClass4_0`2.<<ExecuteFuncWithRetry>b__0>d.MoveNext() in S:\src\common\Microsoft.Analytics.Common\Extensions\RetryExtensions.cs:line 0
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.Analytics.Common.Extensions.RetryExtensions.<ExecuteFuncWithRetry>d__4`2.MoveNext() in S:\src\common\Microsoft.Analytics.Common\Extensions\RetryExtensions.cs:line 0
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Net.Http.HttpClient.<FinishSendAsyncBuffered>d__58.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.Analytics.Common.PartnerApi.DataFactoryResourceProviderClient.<Microsoft-Analytics-Common-PartnerApi-IDataFactoryResourceProviderClient-List>d__8.MoveNext() in S:\src\common\Microsoft.Analytics.Common\PartnerApi\DataFactoryResourceProviderClient.cs:line 199
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.Analytics.Common.ADF.DataFactoryManagementApiBase.<ListAsync>d__22.MoveNext() in S:\src\common\Microsoft.Analytics.Common\ADF\DataFactoryManagementApiBase.cs:line 231
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.Analytics.RpApiSvc.Controllers.IntegrationRuntimeManagementController.<>c__DisplayClass14_0.<<ListIntegrationRuntimes>b__0>d.MoveNext() in S:\src\services\rpc\Microsoft.Analytics.RpApiSvc\Controllers\IntegrationRuntimeManagementController.cs:line 167
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.Analytics.Common.Http.BaseController.<HttpWrapOperationAsync>d__4.MoveNext() in S:\src\common\Microsoft.Analytics.Common\Http\BaseController.cs:line 42

Answer 1

Hello @Jovanović, Žarko

We have identified a root cause and rolled out a hotfix to mitigate the issue. 

For more information, please do checkout the service health page: Azure Synapse Analytics – West Europe

Note: To view Service Health events, users must have the reader role on a subscription.

Hope this helps. Do let us know if you any further queries.

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