Can not access my certification

Question

I was trying to access my Microsoft dashboard to renew one of my certification but when I go to my profile and then to certification the link is broken.

I am not able to access it, and without it can not start the renewal assignment.

Answer 1

Hi,

Please ask your question in the Microsoft Certification forum using link below. There are support moderators over there that will respond to your question in 1 business day and can assist with fixing your account so you can renew:

https://trainingsupport.microsoft.com/en-us/newthread?threadtype=Questions&forum=mcp

Please click Accept Answer if above was helpful.

Thanks.

-TP