Unable to connect Application Insights with App Service Diagnostics

Michael Gressman 76 Reputation points
2023-01-24T04:34:55.2366667+00:00

On an Azure App Service, navigate to Diagnose and solve problems > Availability and Performance. On the Availability and Performance page, there is a section that says:

"Connect Application Insights with App Service Diagnostics..."

There is a button to click which used to work but does not any longer. Clicking the button results in the following error message:

"Failed while connecting App Insights with App Service Diagnostics. Failed while encrypting the AppInsights API Key"

I've destroyed and re-created the App Service with many different settings to see if it is related to any specific configuration, but it never works.

Is this functionality no longer supported? If so, please remove the content so I don't keep re-trying this.

Azure Monitor
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An Azure service that is used to collect, analyze, and act on telemetry data from Azure and on-premises environments.
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Azure App Service
Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
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Accepted answer
  1. SnehaAgrawal-MSFT 18,286 Reputation points
    2023-01-31T05:27:27.56+00:00

    Apologies for the issue you were facing. This was known issue which is now fixed,

    2023-01-31 10_51_48-snagwindows _ Availability and Performance - Microsoft Azure

    Please give it try again, Thanks again for reaching here. Let us know if further query or issue remains.

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