Using Microsoft Teams conversation intelligence with another CRM?

Question

Hello,

Is it possible to use Teams conversation intelligence with another CRM than Microsoft Dynamics?

We actually use Pipedrive CRM.

Thanks,

Anne-Lise JONKEAU

Answer 1

Hi @Anne-Lise Jonkeau

Is it possible to use Teams conversation intelligence with another CRM than Microsoft Dynamics?

Yes. it seems you could use it. For more details about its guidance, you could refer to:

https://support.pipedrive.com/en/article/pipedrive-integration-microsoft-teams

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