Not Monitored
Tag not monitored by Microsoft.
42,637 questions
Access ID and Contract ID linked to Azure but support benefits not working
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 57.99999999999999%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWA%3C/text%3E%3C/svg%3E)
WODC Admin
0
Reputation points
I linked our Access and Contract ID for Azure Support benefits it accepted it, but when I try to create a technical support ticket it just loops back to linking our Access ID and Contract ID. when I tried to link it again I received the error below
"This Access ID is already associated to an account. Please contact your Technical Account Manager to obtain a new Access ID"
I already have an open ticket with MS support. but I need some input while I'm waiting for them to contact me.
{count} votes
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 92%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Roy Li - MSFT 34,101 Reputation points Microsoft External StaffJan 25, 2023, 3:12 AM The Microsoft Partner Center tag only handles questions about registering a developer account and publishing apps to the Microsoft Store. Your question about is out of scope of the Microsoft Partner Center tag. I'll remove the Microsoft Partner Center tag.
Sign in to comment
Sign in to answer