I linked our Access and Contract ID for Azure Support benefits it accepted it, but when I try to create a technical support ticket it just loops back to linking our Access ID and Contract ID. when I tried to link it again I received the error below
"This Access ID is already associated to an account. Please contact your Technical Account Manager to obtain a new Access ID"
I already have an open ticket with MS support. but I need some input while I'm waiting for them to contact me.