We updated our copy of the Office Deployment tool from 16.0.14931.20118 to 16.0.15928.20196 (about a year newer), and using the same configuration xml file to install Office 365, we're experiencing a problem where the installer hangs for around 10 minutes.
It seems the main error message seems to be: "Failed to use PowerShell deprovision Appx package".
We've rolled back to the old version we were using before, but obviously would like to figure out why this isn't working properly any more.
Any ideas welcome! Thanks!
Configuration file:
<Configuration ID="137bb9ce-4f35-4889-9c2f-c8e75ad7d51e">
<Add OfficeClientEdition="64" Channel="MonthlyEnterprise" SourcePath="\\server\path\Office365" AllowCdnFallback="FALSE">
<Product ID="O365ProPlusRetail">
<Language ID="en-gb" />
<ExcludeApp ID="Groove" />
<ExcludeApp ID="Lync" />
<ExcludeApp ID="Teams" />
<ExcludeApp ID="Bing" />
</Product>
<Product ID="LanguagePack">
<Language ID="en-gb" />
<ExcludeApp ID="Bing" />
</Product>
</Add>
<Property Name="SharedComputerLicensing" Value="0" />
<Property Name="FORCEAPPSHUTDOWN" Value="TRUE" />
<Property Name="DeviceBasedLicensing" Value="1" />
<Property Name="SCLCacheOverride" Value="0" />
<Updates Enabled="TRUE" />
<Display Level="Full" AcceptEULA="TRUE" />
</Configuration>
Log excerpt:
01/25/2023 13:16:48.100 OFFICECL (0x8b4) 0x1788 Click-To-Run anntr Medium ::QueueTaskItem (ApiServer) - Received request to queue task item with id: {732E717C-22C1-4023-816C-7BB33BB24EAD}
01/25/2023 13:16:48.100 OFFICECL (0x8b4) 0x1788 Click-To-Run annua Medium ProcessPool::QueueTaskItem - Task UNINSTALLCENTENNIAL:{732E717C-22C1-4023-816C-7BB33BB24EAD} is being scheduled to run in this process
01/25/2023 13:16:48.100 OFFICECL (0x8b4) 0x1b20 Activity bjtct Medium ActivityStarted {"Name": "Office.ClickToRun.Scenario.InstallTaskUninstallcentennial", "CV": "ZEAYvvs2vEaxDJ+FO+DEhg.44", "ProcessIdentifier": "OfficeClickToRun.exe_16.0.15831.20222_X86_{BE184064-36FB-46BC-B10C-9F853BE0C486}"}
01/25/2023 13:16:48.100 OFFICECL (0x8b4) 0x1b20 Click-To-Run Task Telemetry aqvpf Medium Task::Execute {"ScenarioInstanceId": "B7C1B3DD-9243-435E-A951-D5B5DE041719", "TaskId": "732E717C-22C1-4023-816C-7BB33BB24EAD", "TaskType": "UNINSTALLCENTENNIAL:{732E717C-22C1-4023-816C-7BB33BB24EAD}", "TaskState": 1, "Scenario": "INSTALL", "InstallID": "1124BB4E-2CDD-40BC-A477-3CF633444213", "ScenarioSubType": "Install", "SourceType": "UNC", "MachineId": "5c6f80fb325605488d4a4ca1f1dff40e", "SessionID": "70f8fa73-22fc-4f43-9dd5-f535e783a04a", "GeoID": 242, "Ver": "16.0.15831.20252", "C2RClientVer": "16.0.15831.20222", "ContextData": "Starting task {'Attempt':'1'}"}
01/25/2023
01/25/2023
01/25/2023 13:26:48.794 OFFICECL (0x8b4) 0x1b20 Click-To-Run Non Task Error c0doz Unexpected PowerShellDeployment::SideloadUninstall {"MachineId": "5c6f80fb325605488d4a4ca1f1dff40e", "SessionID": "70f8fa73-22fc-4f43-9dd5-f535e783a04a", "GeoID": 242, "Ver": "16.0.15831.20252", "C2RClientVer": "16.0.15831.20222", "ErrorCode": 0, "ErrorType": "", "AppVErrorSource": "", "ErrorMessage": "", "ErrorDetails": "", "ContextData": "
01/25/2023 13:26:49.215 OFFICECL (0x8b4) 0x1b20 Click-To-Run General Telemetry byyyu Medium SharedCentennial::InvokePowershell {"MachineId": "5c6f80fb325605488d4a4ca1f1dff40e", "SessionID": "70f8fa73-22fc-4f43-9dd5-f535e783a04a", "GeoID": 242, "Ver": "16.0.15831.20252", "C2RClientVer": "16.0.15831.20222", "ContextData": "{"message":"Invoked Powershell","ExitCode":"0x0"}"}
01/25/2023 13:26:49.512 OFFICECL (0x8b4) 0x1b20 Click-To-Run General Telemetry byyyu Medium SharedCentennial::InvokePowershell {"MachineId": "5c6f80fb325605488d4a4ca1f1dff40e", "SessionID": "70f8fa73-22fc-4f43-9dd5-f535e783a04a", "GeoID": 242, "Ver": "16.0.15831.20252", "C2RClientVer": "16.0.15831.20222", "ContextData": "{"message":"Invoked Powershell","ExitCode":"0x0"}"}
01/25/2023 13:26:49.512 OFFICECL (0x8b4) 0x1b20 Click-To-Run General Telemetry 9y242 Medium C2R::TaskUninstallCentennial::DoExecute {"MachineId": "5c6f80fb325605488d4a4ca1f1dff40e", "SessionID": "70f8fa73-22fc-4f43-9dd5-f535e783a04a", "GeoID": 242, "Ver": "16.0.15831.20252", "C2RClientVer": "16.0.15831.20222", "ContextData": "{"message":"Uninstall Centennial Office","result":"success","total attempt":"0"}"}
01/25/2023 13:26:49.512 OFFICECL (0x8b4) 0x1b20 Click-To-Run annvj Medium C2R::Worker::TaskExecutionThreadProc {"MachineId": "5c6f80fb325605488d4a4ca1f1dff40e", "SessionID": "70f8fa73-22fc-4f43-9dd5-f535e783a04a", "GeoID": 242, "Ver": "16.0.15831.20252", "C2RClientVer": "16.0.15831.20222", "ContextData": "{"message":"Task completed","Task":"UNINSTALLCENTENNIAL:{732E717C-22C1-4023-816C-7BB33BB24EAD}","TaskState":"TASKSTATE_COMPLETED"}"}
01/25/2023 13:26:49.512 OFFICECL (0x8b4) 0x1b20 Click-To-Run apm4b Medium Task::DoHandleWorkerCompleteEvent - Setting Task (732E717C-22C1-4023-816C-7BB33BB24EAD) Task State to (TASKSTATE_COMPLETED)
01/25/2023 13:26:49.512 OFFICECL (0x8b4) 0x1b20 Click-To-Run Task Telemetry annux Medium Task::DoHandleWorkerSuccessEvent {"ScenarioInstanceId": "B7C1B3DD-9243-435E-A951-D5B5DE041719", "TaskId": "732E717C-22C1-4023-816C-7BB33BB24EAD", "TaskType": "UNINSTALLCENTENNIAL:{732E717C-22C1-4023-816C-7BB33BB24EAD}", "TaskState": 6, "Scenario": "INSTALL", "InstallID": "1124BB4E-2CDD-40BC-A477-3CF633444213", "ScenarioSubType": "Install", "SourceType": "UNC", "MachineId": "5c6f80fb325605488d4a4ca1f1dff40e", "SessionID": "70f8fa73-22fc-4f43-9dd5-f535e783a04a", "GeoID": 242, "Ver": "16.0.15831.20252", "C2RClientVer": "16.0.15831.20222", "ContextData": "Task execution complete {'Attempt':'1'}"}
01/25/2023 13:26:49.512 OFFICECL (0x8b4) 0x1b20 Click-To-Run aqvqm Medium ScenarioController::UpdateScenarioProgress - {732E717C-22C1-4023-816C-7BB33BB24EAD}=100
01/25/2023 13:26:49.512 OFFICECL (0x8b4) 0x1b20 Click-To-Run aqvqn Medium ScenarioController::UpdateScenarioProgress - total progress is now 57.
01/25/2023 13:26:49.512 OFFICECL (0x8b4) 0x1b20 Click-To-Run apm4d Medium Task::HandleTaskStateCompleted - Handling TaskState (TASKSTATE_COMPLETED) for task (732E717C-22C1-4023-816C-7BB33BB24EAD)
01/25/2023 13:26:49.512 OFFICECL (0x8b4) 0x1b20 Click-To-Run annu6 Medium TaskGroup::DoHandleWorkerCompleteEvent - Task {732E717C-22C1-4023-816C-7BB33BB24EAD} complete event is handled by task {8D3B8D3F-A1B6-4149-8187-5530518A3849}