Free Azure Trial lost in one day

Lavanya Mandavilli 0 Reputation points
2023-01-25T16:12:28.6566667+00:00

I signed for a free Azure trial with $200 credit yesterday and did some Azure labs in Azure Fundamentals labs. Today, when I try to access the Azure portal, I am prompted to select the free trial with $200 credit and I am not acknowledged that I've already signed up for the trial. When I click to select the free trial, it says I already have an account.

So I can't use the free Azure account that I signed up for and I can't create a new Azure trial account. Please advise how this can be fixed.

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  1. TP 77,231 Reputation points
    2023-01-25T16:40:35.36+00:00

    Hi,

    Please open a InPrivate/InCognito window and sign in (same account you used for trial) to the Azure portal using link below:

    https://portal.azure.com/#settings/directory

    This should show a list of tenants you have access to, one of which should be your free trial. Click the Switch button next to your free trial subscription if it isn't already selected.

    If the above was useful please click Accept Answer. Please reply back in a comment with your results.

    Thanks.

    -TP